At the counter
Capture the case, classify it and secure the initial documentation.
Dealerships & workshops
From service intake to follow-up — one operational claim file.
Dealerships and workshops need fewer media breaks, clearer customer instructions and visible next actions.
Operational value
During the repair path
Coordinate documents, partners, open questions and follow-ups.
At management level
See case status, completeness and recurring bottlenecks.
What remains explicit
Customer instruction, professional roles, required documents and next actions remain traceable. The platform does not replace legal, technical or management judgement.