Green establishes facts, amber prepares the handover, red marks legal assessment by authorised professionals.
Insights
Clear answers for digital motor-claims operations.
The knowledge hub supports search, AI retrieval and professional decision-making with concise definitions, scope and methodology.
Core topics
FILE→OCR→RKÜ→PARTNERS→KPI→REDUCTION→CASH→TERMS→
Digital claim file
What it is, what belongs in it and what it does not replace.
Vehicle registration OCR
How data capture works and why verification remains essential.
Digital authorisation
How customer instruction and signature status are documented.
Partner orchestration
How roles are assigned without losing customer choice.
Claims KPI dashboard
Which operational metrics create management visibility.
Reduction management
How technical review and legal handover remain distinct.
Days to cash
Why process quality and liquidity are connected.
Glossary
Direct definitions of central German claims terms.
Named methodology
RDG role model, Days to Cash and a five-stage control logic.
These frameworks make roles, file quality, liquidity and management decisions explicit rather than leaving them as implicit product features.
A clear measurement definition connects operational quality with cash receipt.
A repeatable operating framework for German motor-claims workflows.
Editorial standard
Definitions are written for the German motor-claims context, legal boundaries are explicit and performance figures include a methodology or qualification.